RAF.cz :: - O nás

O společnosti

PRESENTATION OF THE COMPANY

RAF ARMATURY s.r.o. is a leading Czech manufacturer of a complete range of lever, washer and special water taps, including accessories, with more than twenty years of tradition.

The company was founded in 1994 with its registered office in Olomouc.

In its early years the company operated on relatively small premises, but by 1999 market interest and company expansion had led to the need for the company to move to its own new building at "Zelená Louka" ("Green Meadow") in the newly emerging industrial zone in the municipal district of Hodolany.

An extended 5-year warranty is provided with our taps, demonstrating the faith we have in our own products and abilities.

Our company is aware of the fact that only quality products succeed on a competitively demanding market, and therefore places great emphasis on quality.

For that reason, water taps from our production and sales programme undergo demanding tests at an accredited testing laboratory – Výzkumný ústav pozemních staveb Praha, Certifikační společnost a.s. (Prague Building Research Institute, Certification Company Ltd), so that the product certificate demonstrates compliance with Czech and European technical standard 817 for lever taps and 200 for washer taps and a "Declaration of Conformity" is subsequently issued.

Based on these product certificates and tests carried out, it can be noted that our products have always fully complied with current legislation, which today comprises:

  • Act No. 22/1997 Coll. on technical requirements for products, as amended
  • Government Order No. 163/2002 Coll. which lays down technical requirements for selected construction products, as amended
  • Act No. 258/2000 Coll. on the protection of public health, as amended
  • Ministry of Health implementing Decree No. 409/2005 Coll. on hygiene requirements for products coming into direct contact with water.

Sale of the company's products is implemented via a network of contracted professional water-heating wholesalers, retailers, DIY stores and internet stores, as well as at the company sales room in Olomouc where customers can see all our products with their own eyes while they shop.

Servicing of taps (both warranty and post-warranty) is ensured by a network of contracted service centres across the Czech Republic and Slovakia. Our aim is to increase the number of these centres, so that new locations for RAF tap sales are also covered for servicing.

Within our company, we also place special emphasis on servicing as an integral individual service connected with our products and customer satisfaction.

Our company has implemented and maintains a Quality Management System in accordance with ISO 9001, supported by a Certificate of Quality issued by the reputable company URS – United Registrar of Systems.

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